Digital Contact Center

PIB has invested in digital services to allow its customers to manage their account, whenever it’s convenient. The Bank has established a Digital Contact Center equipped with the latest technologies and a qualified staff to provide customers through a variety of digital channels, including social media platforms, direct chat, email, or phone.


Our Digital Contact Center provides a range of banking services including :

  • Cards
  • Account Management
  • Cheque book 
  • Financing (loans and mortgages)
  • Transfers
  • General enquiries


Our Digital Contact Centre offers :

  • Qualified team offering quick responses to customer inquiries Daily from 8:00 AM to 11:00 PM.
  • There are many ways customers can interact variety of channels through which customers may contact with the Center ( WhatsApp, Facebook, website, e-mail, and phone).