Digital Contact Center

PIB has invested in digital services to allow its customers to manage their account, whenever it’s convenient. The bank has established a Digital Contact Center equipped with the latest technologies and a full-time qualified staff, to provide customers with round-the clock services, through a variety of digital channels, including social media platforms, direct chat, email, or phone.

Digital Contact Center

Easier….Faster… 24 hours

Our Digital Contact Center provides a range of banking services including :

  • Cards
  • Account Management
  • Cheque book 
  • Financing (loans and mortgages)
  • Transfers
  • General enquiries


Our Digital Contact Centre offers :

  • Around the clock access to banking services, without the need to visit a branch.
  • A full-time team offer quick responses to customer enquiries.
  • There are many ways customers can interact variety of channels through which customers may contact with the Center ( WhatsApp, Facebook, website, e-mail, and phone).