Banking Systems Support Officer

Job Details

Monitoring and supervising all the operations related to main or supporting banking systems.

Job Requirements

  • A minimum of 3-5 years of practical experience in a relevant field.
  • Bachelor’s Degree in Computer Engineering, Computer Programming, Information Technology or any other relevant field.

Roles and Responsibilities

  • Managing the core banking system and supporting systems, ensuring their proper operation, performing preventive checks, promptly resolving any issues, and providing technical support to system users.
  • Coordinating with the company providing the core banking system and supporting systems to resolve any issues.
  • Testing and applying updates for the core banking system and supporting systems.
  • Managing databases, checking data backups, ensuring their validity, and documenting the results.
  • Preparing the reports required by the bank management, departments, and branches.
  • Performing any other tasks assigned by the direct manager related to the nature of work.

Skills

  • Excellent communication, leadership, managerial and supervisory skills, and the ability to make decisions.
  • Proficiency of English language (reading, writing, listening and speaking).
  • Ability to work within a team, take initiatives and self-assurance.
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